Effective Date: 25th July 2023

At Simply Natural Enterprise, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with our products under the brand name “Aromesa” in the categories of Skincare and Scented Candles. Please take a moment to read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect:

1.1. Personal Information: We may collect certain personal information that you provide voluntarily when you interact with our website or make purchases from Aromesa. This information may include your name, email address, shipping address, billing information, and other necessary details to process your orders and ensure a smooth shopping experience.

1.2. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and website usage data. This data is used to improve our website, products, and services, and to better understand our customers’ preferences and interests.

2. Use of Your Information:

2.1. Order Processing: We use your personal information to process and fulfill your orders for Aromesa products. This includes processing payments, shipping products to your designated address, and providing customer support related to your purchase.

2.2. Communication: With your consent, we may use your email address to send you marketing communications, product updates, and promotional offers related to Aromesa products. You can opt-out of these communications at any time by following the instructions provided in the emails or by contacting us directly.

2.3. Improve User Experience: We may use non-personal information to enhance and personalize your experience on our website, tailor product recommendations, and optimize our website’s performance.

2.4. Legal Obligations: In certain cases, we may need to use or disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

3. Data Security:

We take the security of your personal information seriously. We implement reasonable technical, administrative, and physical measures to protect your data from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

5. Third-Party Sharing:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping companies). These service providers have access to your data solely for the purpose of performing the tasks assigned to them and must not use it for any other purpose.

6. Cookies and Similar Technologies:

We may use cookies and similar technologies on our website to enhance user experience, gather data about site usage, and track marketing efforts. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy:

Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

8. Changes to the Privacy Policy:

We reserve the right to update and modify this Privacy Policy from time to time. Any significant changes will be notified to you by email or through prominent notice on our website. Please review this page periodically to stay informed about how we handle your personal information.

9. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Simply Natural Enterprise

Email: help@aromesa.com

By using Aromesa products, visiting our website, or interacting with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.