Shipping and Delivery Information for Simply Natural Enterprise - Aromesa

Thank you for choosing Aromesa, a brand under Simply Natural Enterprise, for your skincare and scented candle needs. We strive to provide exceptional products and excellent customer service. Below you will find our shipping and delivery information:

  1. Shipping Locations: We offer shipping services to addresses within the India and internationally. Please note that delivery options and timelines may vary depending on your location.

  2. Processing Time: Once you place your order, we will process it within 1 to 3 business days. During peak seasons, processing times may be slightly longer, but we will always strive to get your order ready for shipment as soon as possible.

  3. Shipping Methods: We utilize reliable shipping carriers to ensure your order reaches you in good condition and within a reasonable timeframe. Shipping methods available will be displayed at the time of checkout, and you can choose the one that best suits your needs.

  4. Shipping Costs: Shipping costs will be calculated based on the destination, package weight, and selected shipping method. The total shipping cost will be presented to you during the checkout process for your review before completing the purchase.

  5. Delivery Time: The delivery time may vary depending on the shipping method you choose and your location. Domestic deliveries typically take between 3 to 7 business days, while international deliveries may take longer due to customs clearance and local postal services. Please note that unexpected delays, such as weather conditions or customs processing, may occur, but we will do our best to minimize such occurrences.

  6. Tracking Information: Once your order is shipped, you will receive an email notification containing the tracking information. This way, you can conveniently track the status of your package until it reaches your doorstep.

  7. Order Status and Support: If you have any questions or concerns about your order, you can contact our customer support team at [Customer Support Email/Phone Number]. They will be happy to assist you with any inquiries related to your shipment.

  8. Damaged or Missing Items: If your package arrives damaged or if there are any missing items, please reach out to our customer support team within 48 hours of receiving the package. We will investigate the issue and ensure a satisfactory resolution.

At Simply Natural Enterprise – Aromesa, we value your satisfaction and are committed to delivering a delightful shopping experience. Thank you for choosing us, and we look forward to serving you with the finest skincare and scented candles.

Please Note: This shipping and delivery policy is subject to change at the discretion of Simply Natural Enterprise – Aromesa. Any revisions or updates will be reflected on our website.