Shipping policy
Shipping Policy
Last Updated: October 3, 2026
At Aromesa, we carefully prepare and pack every order before dispatch. Please read our shipping policy below for information about order processing and delivery.
1. Order Processing & Delivery Time
After you place an order with Aromesa, your order will generally be processed and delivered within 7–14 days.
The 7–14 day period starts from the date your order is successfully placed.
Delivery times may vary depending on the delivery location, courier service, weather conditions, holidays, or other circumstances beyond our control.
2. Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
Any free-shipping offer will be subject to the terms mentioned on the website or during the promotional period.
3. Order Tracking
Once your order has been shipped, tracking information may be provided through the shipping carrier or sent to the contact details provided when placing the order.
Tracking updates may take some time to appear after the shipment is handed over to the courier.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
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Full name
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House/Flat number
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Street/locality
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City
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State
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PIN code
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Valid contact information
Aromesa is not responsible for delays caused by an incorrect, incomplete, or inaccurate delivery address provided by the customer.
5. Delivery Delays
While we aim to deliver orders within 7–14 days, delivery may occasionally take longer due to circumstances beyond our reasonable control, including:
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Courier delays
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Weather conditions
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Public holidays
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Natural disasters
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Transportation disruptions
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Government restrictions
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Incorrect address information
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Remote or difficult-to-service locations
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Other unforeseen circumstances